Domino's Pizza SRI PRASTHA COMPLEX, NALASOPARA-THANE, Mumbai
Shop No. A/1 to 4 on Ground Floor and # A/25, A/26, A/27 and A/101 on First Floor,Aster, Sri Prastha Complex,Building No. 7, Plot Nos. 197 and 198, Survey No. 104, Village Nilemore,Nalasopara (West), Taluka Vasai,Thane - 401203, PH-9757001086/93
Phone number
9757001086
Cuisines
Pizza, Fast Food
Average Cost
₹400 for two people (approx.)
Exclusive of applicable taxes and charges, if any
Cards and Meal Coupons accepted
Opening hours Open now
Today 11 AM to 11 PM
Address
Shop No. A/1 to 4 on Ground Floor and # A/25, A/26, A/27 and A/101 on First Floor,Aster, Sri Prastha Complex,Building No. 7, Plot Nos. 197 and 198, Survey No. 104, Village Nilemore,Nalasopara (West), Taluka Vasai,Thane - 401203, PH-9757001086/93
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Home Delivery
No Alcohol Available
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I visited the newly opened Domino’s in Nalasopara East and the experience was honestly far below basic expectations. For the price you charge, the pizza was bland and nowhere close to the quality Domino’s used to maintain. But the real issue wasn’t even the taste — it was the complete absence of basic condiments. Any pizza outlet, from a small shop to a star property, knows that oregano, chilli flakes, ketchup, and tissues are standard condiments. They should be placed in the box or provided automatically. This is basic SOP. When I noticed that nothing was given, I went to the counter to ask. The staff’s reaction was unbelievable — he looked at me like I was asking for something out of syllabus. And when I requested ketchup, the way he reacted made it very clear that he did not even want to give it. On top of that, he said it is chargeable. I was shocked. In all my years of having pizza, I’ve never seen condiments being charged. They are part of the service. What made it even more absurd was that when my husband went to ask the same staff for ketchup, he gave it instantly without saying a single word about charges. This kind of inconsistency and behaviour shows unprofessionalism and hypocrisy. If Domino’s wants to charge premium prices, the least they can do is maintain quality, follow SOPs, and train staff to treat customers properly. This outlet failed on all counts. Extremely disappointed.
8 Dec, 2025 08:52
They don't have water to serve no support from staff Toilets poor no water worst support from staff
7 Dec, 2025 03:54
Esa pizza kutte ko na khilau (Translated by Google) Don't feed such a pizza to a dog
2 Dec, 2025 11:10
Sandas ko kadi nahi
2 Dec, 2025 11:07
Very bad experience
2 Dec, 2025 07:57