Domino's Pizza Z SQUARE MALL, Kanpur
FOOD COURT COUNTER NO. 01, THIRD FLOOR, PLOT NO. 1 & 1A, Z SQUARE MALL, KANPUR-208001, PH-NO:0512-2302735
Phone number
5122302735
Cuisines
Pizza, Fast Food
Average Cost
₹400 for two people (approx.)
Exclusive of applicable taxes and charges, if any
Cards and Meal Coupons accepted
Opening hours Open now
Today 11 AM to 11 PM
Address
FOOD COURT COUNTER NO. 01, THIRD FLOOR, PLOT NO. 1 & 1A, Z SQUARE MALL, KANPUR-208001, PH-NO:0512-2302735
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Home Delivery
No Alcohol Available
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I am writing to express my disappointment with the behaviour and billing practices I experienced at “Domino’s Pizza, Z Square branch”. I ordered takeaway online from this outlet and staff of the outlet simply handed over the two boxes of order without carry bag. The staff member asked for ₹10 extra for carry bag without providing a bill. When I requested ketchup, I was told to pay ₹5 for two sachets. I mentioned that as per the website, each sachet costs ₹2, to which she reluctantly agreed but still did not provide a bill for the ketchup sachets or the carry bag. Such behaviour — overcharging customers, refusing to provide bills, and responding rudely — is completely unacceptable, especially from a reputed brand like Dominos. I want to draw kind attention to all visitors and Dominos Pizza outlet management to look into this matter seriously and take appropriate action against the concerned staff to ensure this does not happen again. If it is agreed practice approved from management then customer should boycott this outlet. I am rating this outlet simply 1 ⭐ .
23 Oct, 2025 05:01
Well I want to try the Domino's Pizza and it was a good but when I tried to find menu there was no menu on tables so I looked on the store counter there was a menu but items were not available so I went for the cheapest pizza I think it was capsicum pizza it was clearly written that the price was 109 but the employee ask me rs 140 for that I waited for that at least 20 minutes for that and when the pizza came it wasn't cooked properly all the veggies were undercooked and the staff wasn't listening at all and there was also not cleanliness on tables people left with their boxes on the table and the staff didn't care about that and even if someone say there might be confusion while ordering there wasn't a meal rated 140 rs the most near was rs 135 rupees I don't know what to say but the company should improve their service
14 Sep, 2025 07:54
Experience is good 👍
26 Aug, 2025 08:56
Despite the heavy rush at this outlet, I was pleasantly surprised that I didn’t have to wait long. The food was equally impressive, making the overall experience excellent.
11 Aug, 2025 04:43
Worst pizza's of my life Very bad experience not recommended to anyone .never again at z square outlet.my suggestion to every Domino's lover please don't go there otherwise you regreted definitely.
6 Aug, 2025 06:19