Domino's Pizza JANKI HERITAGE, BHAYANDER WEST, Thane
GROUND FLOOR, SHOP NO 2, C WING, JANKI HERITAGE, NEXT TO DHANLAXMI BANK, 150 FT ROAD, BHAYANDER WEST,THANE - 401101 PH.NO. 022-28152515
Phone number
2228152515
Cuisines
Pizza, Fast Food
Average Cost
₹400 for two people (approx.)
Exclusive of applicable taxes and charges, if any
Cards and Meal Coupons accepted
Opening hours Open now
Today 11 AM to 11 PM
Address
GROUND FLOOR, SHOP NO 2, C WING, JANKI HERITAGE, NEXT TO DHANLAXMI BANK, 150 FT ROAD, BHAYANDER WEST,THANE - 401101 PH.NO. 022-28152515
See more locations in Thane
More info
Home Delivery
No Alcohol Available
Domino's Pizza Photos
What people love here
Food
Peppy Paneer,
Chicken Wings,
Chocolava,
Veggie Pizza
Photos
They don't deserve anything in compliments I had one of the worst experiences with Domino’s Pizza recently. I placed an order through Zomato at 7:08 PM and it was accepted within a minute. The app even showed proper tracking with an order number. After waiting 35 minutes, at 7:40 PM, I got a call from a lady at the store who said they cannot deliver my order. Shockingly, the Zomato app was still showing delivery in 24 minutes. I clearly told her not to cancel the order and that I still wanted the delivery, but she cancelled it on her own without permission. When I asked why, she gave confusing answers – first saying the food wasn’t prepared, then later saying it was prepared but thrown in the bin. Wasting food like this is completely unacceptable. When I offered to pick up the order myself, she flatly refused. On visiting the store, I found complete mismanagement. At first, no staff attended us; later, two people came out. The same lady claimed to be the manager, but it turned out she wasn’t. Even when the actual manager asked her to apologize, she kept an arrogant attitude, lied about the situation, and never once said sorry. This is not just bad service – it shows lack of respect for customers, food wastage, poor accountability, and dishonesty. Such behavior seriously damages Domino’s reputation. Customers should be treated with basic courtesy, transparency, and respect – sadly none of that was shown here. Highly not recommend to anyone to buy to go in this store.
21 Sep, 2025 03:47
Worst management worst staff worst employees no one is taking order placed order online order was already made still he was not aware he doesnt care customers are waiting
21 Sep, 2025 03:41
Ac not working, server down and staff are arrogant.
15 Sep, 2025 03:00
Wost service worst ambience not Staff attending AC not working, rude staff,, rude
15 Sep, 2025 02:45
dirty place no cleaning, no A/c work, they don't have time to standing at order counter, we have to asking to come and place order,
14 Sep, 2025 05:03